We tested a phased approach to increasing order value. First, we highlighted product benefits such as “caffeine free” to appeal to specific customer needs. Next, we promoted larger pack sizes to increase spend in a single purchase. Finally, we moved toward bundle offers, framing them as the smarter, better-value way to buy tea online. Around Christmas, we added a light layer of gifting and box personalisation messaging to capture seasonal demand, but bundles remained the main driver.